OKNO Investments · Social Media Services Proposal

Day-to-day social media execution
for Philadelphia International Airport.

Prepared for: City of Philadelphia · Department of Aviation

Prepared by: OKNO Investments

Engagement lead: Jason Dzamba, Partner

RFP contact: Shannon Clark, Procurement Specialist 2

A focused execution partner for PHL’s five social media channels: organic publishing, paid media, creative production, community monitoring, onsite content, and performance reporting, run as a system so the Communications team can move fast without losing brand consistency.

$225,000

Not-to-exceed

5

Social channels

Sep 17

Response deadline

eContract

Philly submission

Section 3 · Applicant Profile

Who is OKNO Investments.

OKNO Investments is a brand and media systems agency that replaces scattered marketing activity with operating systems for social media, content, and paid media.

Part 1 · Business

Name of businessOKNO Investments
Business address515 E Las Olas Blvd, Fort Lauderdale, FL
Telephone(954) 691-3023
FaxN/A
Emailinfo@oknoinvestments.com
Websitehttps://oknoinvestments.com/
EIN / TINfederal taxpayer ID

Part 2 · Primary Contact

NameJason Dzamba
Job titlePartner
Address7590 Brightwater Pl Oviedo, FL 32765
Telephone(407) 491-8029
Emailhello@jasondzamba.com

Part 3 · Business Background

Organization typeLLC
Registered in Philadelphia / PANo
Country & state of formationUnited States, Florida
Years operating10
Primary missionBuild the systems that let organizations run consistent, measurable social media and content programs without relying on scattered effort.
Significant experienceIntegrated marketing, paid and organic social media, creative production, CRM and reporting systems for franchise, healthcare, SaaS, and media organizations.

Section 4 · Proposed Scope of Work

A complete execution layer for five social channels.

OKNO Investments will provide day-to-day execution of paid and organic social media in close coordination with the PHL Communications team, across every service category in the RFP.

Organic Social Media Support

  • ·Create and format content from PHL Strategy Team messaging
  • ·Adapt for platform best practices
  • ·Schedule and publish across five channels
  • ·Maintain the approved editorial calendar
  • ·Brand, accessibility, and platform compliance
  • ·Coordinate with campaigns, announcements, and events

Paid Social Media Implementation

  • ·Execute paid campaigns per approved media plans
  • ·Configure targeting, budgets, placements, flight dates
  • ·Develop platform-specific paid assets
  • ·Monitor and optimize active campaigns
  • ·Creative and audience testing
  • ·Coordinate launches, updates, and completion

Creative Asset Production

  • ·Static graphics, motion graphics, short-form video
  • ·Carousels, stories, vertical and display formats
  • ·Resize and adapt across platforms and placements
  • ·Revise per stakeholder feedback

Content Scheduling & Publishing

  • ·Maintain publishing schedules across platforms
  • ·Coordinate with the Strategy Team
  • ·Timely routine and time-sensitive publishing
  • ·Implement approved updates and revisions

Paid Media Monitoring

  • ·Monitor delivery and pacing
  • ·Adjust budgets, targeting, placements, creative
  • ·Identify and resolve delivery issues
  • ·Coordinate with platform representatives

Paid Media Testing & Optimization

  • ·Ongoing A/B testing of creative, messaging, audiences
  • ·Monitor tests and implement optimizations
  • ·Document results in regular reports

Community Engagement & Monitoring

  • ·Monitor channels during agreed business hours
  • ·Escalate comments and issues per protocols
  • ·Flag reputational concerns and misinformation
  • ·Crisis communications support as directed

Onsite Content Support

  • ·Photography of events, facilities, programs
  • ·Videography for social and advertising
  • ·Short-form video capture optimized for social
  • ·Edited asset delivery in usable formats

Reporting & Analytics

  • ·Live reporting dashboard with KPIs
  • ·Track reach, impressions, engagement, clicks, views, growth
  • ·Weekly performance summaries
  • ·Monthly ROI reports

Coordination & Support

  • ·Work closely with the Strategy Team
  • ·Participate in recurring status meetings
  • ·Respond within agreed service levels
  • ·Execution support for initiatives and events

Deliverables

Social media content production (paid + organic)
Platform-specific creative asset development
Content scheduling and publishing across five channels
Paid social campaign setup, deployment, and optimization
Digital advertising asset production
Campaign monitoring and implementation support
Live performance dashboard
Weekly performance reports
Monthly analytics and ROI reports
Ongoing coordination with the communications team

Contract Performance Monitoring

OKNO will participate in monthly performance reviews, quarterly planning and optimization sessions, and an annual performance evaluation, and will provide any additional performance data the City requests.

Section 5 · Qualifications & Relevant Experience

Built for execution, not just strategy.

OKNO Investments brings integrated social media, paid media, creative production, and reporting systems, with experience managing multiple campaigns simultaneously under tight timelines.

We manage campaigns across organic and paid social, produce platform-native creative in-house, and run live reporting so performance is visible to stakeholders at all times. The team adapts to evolving priorities and maintains consistent brand alignment across every channel.

Every engagement runs on our own sprint-based agile project management system, a repeatable cadence that plans, produces, reviews, and ships work in short cycles. It is a system we built specifically for remote teams and distributed projects: priorities stay visible, feedback loops are short, and nothing waits for a monthly meeting. That operating rhythm is why distributed programs like ours run effectively and efficiently, with the responsiveness of a local partner.

Altitude Trampoline Parks

24 months + Ongoing

Multi-channel organic and paid media execution across social, email, and Google Ads for a nationwide multi-location franchise brand, working with local operators at every park and driving millions in incremental revenue for those local businesses, with weekly reporting and over 20X returns on ad spend at the strongest locations.

OpenBots

42 months

B2B content engine, HubSpot CRM implementation, and lead generation campaigns that took an automation startup from obscurity to a globally recognized brand.

Go-Freight

30 months

Website UX redesign, SEO, and paid search that secured first-page Google placement for key logistics queries and drove a 25% revenue increase within the first months.

Section 6 · References

Three references for similar work.

References for projects similar in scope to this RFP, with preference for local government or public-sector engagements.

Reference 1

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Reference 2

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Reference 3

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Section 7 · Proposed Subcontractors

Who will work with us.

OKNO Investments will perform the core scope with its in-house team. Any subcontractors will be disclosed and approved in advance.

Company
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% of Work
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If no subcontractors are engaged, this section will state that OKNO Investments performs all work in-house.

Section 8 · Requested Exceptions to Contract Terms

No exceptions requested.

OKNO Investments accepts the City’s Contract Terms and Conditions, including Appendix A and all documents incorporated by reference, and requests no exceptions. Any exceptions identified during negotiation will be stated clearly and conspicuously in a separate section of the final proposal.

Section 9 · Tax & Regulatory Status and Clearance

Tax clearance certification.

OKNO Investments certifies that it does not owe the City of Philadelphia any delinquent taxes, and will obtain and include a Tax Clearance Certificate with its submission, completing Appendix B as required.

Tax Clearance Certificate: [attached to eContract Philly submission]

Section 10 · Disclosure of Litigation & Proceedings

No proceedings to disclose.

OKNO Investments, its officers, directors, principals, partners, and affiliates have had no litigation, bankruptcy, debarment, suspension, contract default claims, criminal convictions or indictments, settlements, or court or administrative orders in the past five (5) years that would affect the business, its finances, or its ability to perform the work described in this RFP. If any matter arises prior to award, OKNO will disclose it promptly.

Section 11 · Statement of Financial Capacity

Fiscal solvency to perform.

OKNO Investments demonstrates the financial capacity to perform the work sought by this RFP. The following documentation will be included with the eContract Philly submission:

  • ·Most recent balance sheet [attached]
  • ·Most recent income statement [attached]
  • ·Most recent cash flow statement [attached]

Section 12 · Local Business Entity / Local Impact

Local impact commitment.

OKNO Investments is committed to leveraging this engagement to support the Philadelphia economy. Where the firm qualifies as a certified Local Business Entity (LBE), certification will be obtained and included with the submission.

While our headquarters sits outside the region, our work is built on nationwide multi-location programs, most recently with Altitude Trampoline Parks, where each location is a local business in its own community. Those programs have driven millions in incremental revenue for the local businesses at every location we serve, from franchise owners to regional vendors and service providers. An outside partner brings a wider economic ripple, not a smaller one: the same playbooks that grow revenue for local operators across the country would be applied directly to Philadelphia’s businesses, vendors, and airport concessionaires.

LBE Certification: [attached if applicable]

Section 13 · Disclosure Requirements (Political Contributions)

Political contribution disclosures.

OKNO Investments will complete the mandatory political contribution disclosures through the eContract Philly application process, selecting “Apply for Contract” from the opportunity screen and completing the Disclosure/Eligibility forms. Any excess political contributions that could affect eligibility will be disclosed in full prior to submission.

Team & Roles

The team that runs the work.

Three dedicated points of contact covering strategy, oversight, and social execution, with production partners scaled per project for continuity across every service category.

Jason Dzamba

Business Systems Architect

Brand Strategist

  • Serves as your primary point of contact throughout the engagement
  • Provides strategic direction on all production work across PHL’s five channels
  • Architects the content engine and the live reporting system
  • Facilitates the sprint cadence with the Division of Aviation team

Gilberto Marcano

Business Transformation Strategist

Founder, OKNO Investments · Host of The AI Shift

  • Founder of OKNO Investments, providing strategic oversight of the engagement
  • More than a decade driving growth through marketing, technology, business development, and operational strategy
  • Advises on the practical use of automation, CRM, and AI agents that keep the content system scalable

Paul Robertson

Social Media Specialist

Main point of contact for social distribution

  • Owns social distribution, including short-form video, routing the content engine’s output across channels
  • Optimizes content for AEO and GEO, answer and generative engine optimization, so PHL’s stories surface in AI answers and search results
  • Manages the social cadence inside the sprint rhythm

Behind the three of us, the agency’s production partners, photographers and videographers, are engaged per project, scaled up for on-site production visits, and routed into the content engine.

Timeline & Milestones

A cadence that keeps moving.

Key milestones and the recurring rhythm that keeps content, paid media, and reporting on track from kickoff through renewal.

Weeks 1–2

Discovery & onboarding

  • ·Channel access and permissions
  • ·Brand guidelines and voice review
  • ·Reporting dashboard setup
  • ·Editorial calendar framework

Month 1

Program live

  • ·Editorial calendar active
  • ·First organic campaigns published
  • ·Paid campaigns configured and launched
  • ·First weekly summary delivered

Monthly

Operating cadence

  • ·Performance reviews with Strategy Team
  • ·Weekly performance summaries
  • ·Monthly analytics and ROI report
  • ·Ongoing optimization
  • ·On-site production visits scheduled around events and peak travel

Quarterly

Planning & optimization

  • ·Planning and optimization session
  • ·Audience and creative testing review
  • ·Roadmap alignment with PHL initiatives

Annual

Evaluation & renewal

  • ·Annual performance evaluation
  • ·Year-in-review reporting
  • ·Renewal and scope adjustment

Pricing & Compensation

Monthly retainers, capped at $225,000.

A flat monthly retainer per tier, justified by the hourly rates and estimated hours below, invoiced monthly. On-site production visits are an optional add-on at a flat all-inclusive fee; total compensation for the initial term will not exceed $225,000.

Core

$9,500/month

$114,000 annual · plus up to 11 on-site production visits at $9,500 each = $218,500 not-to-exceed.

Organic social media management on priority platforms with a weekly publishing cadence
Creative production: graphic design and short-form video each month, included in the retainer
Monthly performance reporting
Dedicated engagement lead and monthly strategy session
Capacity to add paid media and additional platforms as needs grow
Proposed Retainer
Full Service

$15,000/month

$180,000 annual · plus up to 4 on-site production visits at $9,500 each = $218,000 not-to-exceed.

Organic social media management across all priority platforms, with daily publishing and community monitoring
Paid social implementation and optimization across the full campaign calendar
Creative production: graphic design and short-form video every month, included in the retainer
Live reporting dashboard with monthly performance reviews
Dedicated engagement lead and monthly strategy sessions

Hourly Rate Justification

RoleRate / hrFull Service hrs / moFull Service subtotalCore hrs / moCore subtotal
Account Director / Engagement Lead15014$2,10010$1,500
Social Media Manager10042$4,20029$2,900
Paid Media Specialist10015$1,5008$800
Creative Director12511$1,3757$875
Graphic Designer7526$1,95015$1,125
Motion / Video Editor8516$1,3609$765
Photographer / Videographer856$5104$340
Community Engagement Coordinator6525$1,62514$910
Analytics & Reporting Analyst954$3803$285
Monthly retainer$15,000$9,500

Task-level hour estimates per deliverable and milestone will be provided in the final cost proposal, broken out by personnel level as required by the RFP.

Optional add-on · available to both retainers

Both retainers include graphic design and video production every month as part of the monthly fee. On-site production is only for when we travel to the airport: photo and video are produced together on the same trip, priced as one all-inclusive visit and billed only when scheduled. This is not new territory for us: we have run on-site photo and video shoots in collaboration with client teams across the country, producing content side by side with the people who know the brand best.

On-site production visit

$9,500 per visit
  • A crew of two to three travels to Philadelphia for the moments that matter most: terminal events, new route launches, holiday travel peaks
  • Every visit captures both photography and video: candid passenger moments, event coverage, and batches of short-form stories
  • One flat fee covers the whole trip: flights, lodging, crew time, and production costs, with no separate line items or reimbursable expenses
  • All footage and photos are edited and routed into the content engine, where a single visit feeds months of output

Contract term: on or about January 1, 2027 through December 31, 2027, with up to four (4) optional one-year extensions at the City’s sole option. The $225,000 not-to-exceed applies to the initial term, inclusive of all monthly retainers and production visits; extension terms would be priced at the same monthly retainer with the same cap per term.

Submission & Next Steps

Ready to run PHL’s social media as a system.

OKNO Investments will submit this proposal electronically through eContract Philly before the 5:00 PM Philadelphia time deadline on September 17, 2026. We welcome a conversation with the PHL Communications team ahead of submission.

Submission: eContract Philly · https://philawx.phila.gov/econtract/

Deadline: September 17, 2026 · 5:00 PM Philadelphia time

RFP contact: Shannon Clark · Shannon.clark@phl.org

Proposal lead: Jason Dzamba · [email / phone]