OKNO Investments · Media Services Proposal

A storytelling system
for your 20th anniversary.

Prepared for: The West Virginia Community Development Hub

Prepared by: OKNO Investments

Engagement lead: Jason Dzamba, Partner

Role: Brand Strategist & Systems Architect

The Hub doesn’t need more scattered content. It needs a storytelling system, one that carries 17 years of community impact into a 20th anniversary worth remembering, and keeps it alive long after.

About OKNO Investments

A practice built on systems,
not scattered output.

OKNO Investments is a brand and media systems agency. We replace scattered marketing activity with storytelling systems that compound. For The Hub, the services below assemble into the anniversary engagement described in this proposal.

Brand strategy & narrative arcs

Assess the identity as it stands, then define the one idea every story, page, and campaign routes through.

Canonical websites

Architecture, refresh, and ongoing maintenance, so the site stays the source of truth.

Content engines & social media

Repurposing production work across web, social, and email, including short-form video, so every shoot compounds instead of evaporates.

Email & owned channels

Direct audience infrastructure that reaches your community without rented platforms.

Graphic design, everywhere

Full graphic design for social media and every platform, keeping campaigns, reports, and daily posts visually consistent.

Video, photo & audio production

Our team handles initial video and photo productions and scales resources as needed: short and long-form video for podcast, broadcast, YouTube, TikTok, and Reels.

Operating cadence

Lightweight sprint rhythms that keep strategy, content, and reporting moving month after month.

Every engagement is tailored. These services are the building blocks; the exact mix, cadence, and production volume is shaped with your team during the brand assessment, so the scope fits how The Hub actually works.

Strategic Brand Assessment

17 years of impact.
One narrative for the next 20.

Where you stand

A 17-year organization with deep community credibility, a body of work that deserves a wider audience, and a 2028 anniversary that is the natural moment to tell that story with intention.

What we build first

A brand assessment of the identity as it stands today, and a 20th-anniversary narrative arc that becomes the thesis every story, page, and post routes through for the year ahead.

The narrative arc is not a slogan. It is the organizing idea that decides which stories get told, where they live, and why they matter in your 20th year.

The Storytelling System

Three pieces, one system.

Scattered content disappears. A system compounds. This is how the production work your team already does turns into lasting visibility.

The website, as the canonical hub

One home for everything. Every story, report, and campaign routes back to a website that is the source of truth, kept current instead of forgotten.

The content engine

The production team shoots the video and photos. The engine repurposes and routes that work across web, social, and email so visibility compounds instead of evaporating.

The operating rhythm

A lightweight cadence of 2-week sprints with your team keeps the website, content, and annual Impact Report on track. It is how the system stays alive in month 11, not just month 1.

OKNO Investments · Case Studies

Real engagements,
measurable results.

A selection of OKNO Investments engagements, from non-profits to franchise networks. Each was built with the same discipline proposed here: assess first, build systems, hold the cadence.

Currently in production

Altitude Trampoline Parks

They came to us dissatisfied with their marketing agency. The real problem: a mismanaged CRM, dormant email lists, and no shared operational system across locations.

  • Migrated the entire database to a unified CRM, automation, email, and SMS platform
  • Gave corporate a bird’s-eye view of every location while GMs ran their own operations
  • Rebuilt Google and Meta campaigns from the ground up

1000%+

Ad campaign ROI

2X+

Sales growth, multiple locations

$1M+

Added revenue per location

Today we deliver the same system proposed here: brand narrative, a canonical web presence, and a content engine that compounds.

Franchise OS

Signal Health Group

A nationwide healthcare franchise asked for a website rebuild. What they needed was a complete corporate franchise operating system.

  • Individually controlled websites for every franchisee location
  • Corporate dashboards with visibility across the network
  • New locations spin up on demand

AI-powered

Platform scaled nationwide

B2B SaaS

OpenBots

A well-funded RPA startup with no meaningful sales after a year of effort.

  • HubSpot CRM as the single source of truth across 20+ reps
  • Brand built from scratch, anchored by a 150+ episode podcast series
  • Advised the niche-down into healthcare automation

$250K+

Monthly recurring revenue

Logistics

Go-Freight

A leading logistics company needed first-page visibility in a crowded market.

  • SEO plus a UI and UX redesign
  • Targeted search campaign securing prominent Google placements

25%

Revenue increase in the first months

The common thread is simple: systems over scattered output, and a rhythm that keeps them alive in month 11, not just month 1.

Our Team

One team.
Three points of contact.

Jason Dzamba

Business Systems Architect

Brand Strategist

  • Owns the brand assessment and the 20th-anniversary narrative arc
  • Architects the website and designs the content engine
  • Facilitates the 2-week sprint cadence with your team
  • Provides strategic direction of all production work
  • Serves as your primary point of contact throughout

Gilberto Marcano

Business Transformation Strategist

Founder, OKNO Investments · Host of The AI Shift

  • Founder of OKNO Investments, providing strategic oversight of the engagement
  • More than a decade driving growth through marketing, technology, business development, and operational strategy
  • Advises on the practical use of automation, CRM, and AI agents that keep the storytelling system scalable

Paul Robertson

Social Media Specialist

Main point of contact for social distribution

  • Owns social distribution, including short-form video, routing the content engine’s output across channels
  • Optimizes content for AEO and GEO, answer and generative engine optimization, so The Hub’s stories surface in AI answers and search results
  • Manages the social cadence inside the 2-week sprint rhythm

Behind the three of us, the agency’s production partners, photographers and videographers, are engaged per project, scaled up as needed, and routed into the content engine.

Partnership Options

Two levels.
One storytelling system.

Both are month-to-month retainers, offered as starting points rather than fixed scopes. Foundation fits within the RFP’s $30,000 annual ceiling. Expanded adds capacity for organizations ready to move faster into the anniversary year. The final mix is shaped with your team after the brand assessment.

Foundation

$2,500/month

$30,000 annual · Establishes the narrative, the hub, and the cadence within the RFP’s annual ceiling.

Brand assessment and 20th-anniversary narrative arc
Website refreshed and maintained as the canonical hub
Content engine: monthly repurposing across web, social, and email
Graphic design and short-form video production, included every month at no extra cost
2-week sprint cadence with your team
Strategic direction of all production work
Annual Impact Report produced as the flagship artifact
Most Capacity
Expanded

$4,500/month

$54,000 annual · Broader execution capacity for organizations ready to scale into the 20th anniversary across several initiatives at once.

Everything in Foundation, with expanded execution capacity
Expanded content output across web, social, and email
Multiple storytelling initiatives advanced per sprint
Expanded video production, graphic design, and social distribution capacity
Deeper analytics, audience engagement, and reporting

Optional on-site production visits

To be clear: both tiers include graphic design and video production every month as part of the retainer. A visit is only for when we travel to you. When those moments come, photo and video are produced together on the same trip, priced as one all-inclusive visit.

On-site production visit

$9,500 per visit
  • A crew of two to three travels to you, up to two visits a year for the moments that matter most
  • Every visit captures both photography and video: community portraits, event coverage, and batches of short-form stories
  • One flat fee covers the whole trip: travel, lodging, crew time, and production costs, with no separate line items
  • All footage and photos are edited and routed into the content engine, where a single visit feeds months of output

Roles & Responsibilities

Clear roles.
Shared ownership.

OKNO Investments

Strategic & systems layer

  • Brand strategy and ownership of the narrative arc
  • Website architecture and content engine design
  • 2-week sprint facilitation and prioritization
  • Strategic direction of all production work
  • Annual Impact Report design and production

The Hub team

Story & access layer

  • Provide access to stories, people, and community context
  • Participate in sprint planning and reviews
  • Approve narrative direction and key content
  • Connect OKNO to community partners and program staff

Engagement Timeline

2027 milestones,
building to 2028.

Q1 2027

Foundation

  • Brand assessment complete
  • 20th-anniversary narrative arc defined
  • Website audit and architecture
Q2 2027

Build

  • Website refreshed as canonical hub
  • Content engine live
  • First stories published
Q3 2027

Momentum

  • Production trips and video batches
  • Content compounding across channels
  • Impact Report underway
Q4 2027

Anniversary launch

  • 20th-anniversary campaign live
  • Impact Report published
  • Narrative carried into 2028

Following the anniversary launch, the engagement continues month-to-month. The system stays alive, the cadence holds, and the narrative keeps building past 2028.

Expected Outcomes

What the system
leaves behind.

A cohesive brand narrative that carries 20 years of impact
A website that serves as the canonical hub, always current
A content engine that makes every production investment compound
An annual Impact Report worthy of a 20th anniversary
A team operating on a rhythm that sustains it all

The outcome: not a pile of deliverables, but a storytelling system your team can run, carrying the Hub’s work into its next 20 years.

Additional Recommendations

Ideas that strengthen
the anniversary build.

Beyond the scope already proposed, these are ideas we’d want to explore together, not commitments. Each runs on the same system this proposal builds and requires no new infrastructure, only the cadence and engine already in scope.

Twenty stories for twenty years

A community-facing story series published on a steady schedule through 2027, so the anniversary arrives with a public archive already built.

An oral history collection

Interviews with founders, longtime partners, and community members, captured and archived as part of the permanent anniversary record.

A countdown email series

Direct updates to the Hub’s network as the anniversary approaches, using the owned email channel the system already maintains.

A partner amplification kit

Shareable assets and story templates so partner organizations carry the narrative into their own channels, multiplying reach at no extra production cost.

Discovery

What we’d want to understand first,
before anything is scoped.

The RFP intentionally leaves the scope open. Rather than prescribe before we understand, these are the questions we would start with, because the answers decide where we begin, what we build, and what we optimize.

Where does storytelling break down today?

Where content gets made but never quite reaches people, or arrives after the moment it mattered.

Who are you reaching, and who aren’t you?

Which audiences, funders, partners, and communities The Hub needs to carry the story into, and what is currently in the way.

What has worked before, and why did it stop?

The campaigns, formats, and relationships that produced results, and the constraints that ended them.

What should the anniversary actually accomplish?

Beyond celebration: visibility, funding, legacy. The outcomes define what gets built and what gets optimized.

That conversation is the real first deliverable. Everything in this proposal follows from what we learn in it.

The next step is a conversation

Let’s talk before
anything is scoped.

We’d like 30 minutes with your team to walk through the questions above, understand what The Hub truly needs, and shape the plan around it. No commitment, no scope, just a clear starting point.

Presented by

OKNO Investments

Engagement Model

Month-to-month, shaped after the assessment

Anniversary

2028 build, started in 2027

This proposal is private and confidential. Prepared by OKNO Investments for The West Virginia Community Development Hub · 2026